Prevent Back And Neck Pain During Flights

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Frequent business trips and long haul travel can have a detrimental effect to lower back and neck health.

Sitting for long periods in a cramped chair and a stuffy environment can create and exacerbate musculoskeletal complaints.

It’s the last thing you need if you are in and out on a quick business trip where efficiency is the key and the worst thing to happen when you arrive at your long awaited tropical destination.

Luckily enough there are some very simple things that are easy to do that can reduce the chance of aggravating your lower back and neck.

Keep Up The Fluids
Drink lots of water before and during your flight.
This works on many different levels.

Drinking lots of water will leave you feeling less jet lagged and less dehydrated post flight.

Water keeps your joints and discs hydrated which in turn reduces stiffness and decompression of your spine.

It makes you need to go to the toilet.
This means you have to be mobile throughout the flight.

Every hour, get up and walk for five minutes around the cabin.

Not only does it increase circulation and help prevent Deep Vein Thrombosis, but it reduces stiffness in the joints and tightness in your muscles.

Complete some easy stretches for your lower back every hour. Hold each stretch for 30 seconds and repeat 1 to 3 times each.

Carry a good travel pillow, preferably not a blow up one, so your neck is as supported as possible.

Also carry socks so that you don’t get cold feet and tense up.

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An additional pillow to place under your feet or at the small of your back is also very useful.

If you have a history of lower back pain, before your flight it is possible to purchase convenient blow up lumbar supports to fit into the small of your back while you are sitting. This helps to maintain the normal curve in your lower back, promoting excellent alignment and helps you to maintain good posture.

Complete some easy stretches for your neck every other hour.
Hold the stretches for 30 seconds and repeat 1 to 3 times.

Trap stretch, Pec stretch, Rotator cuff stretches, Shoulder shrugs and circles.

Research prior to your flight where the best seats are on the plane.

The websites seatexpert.com and seatguru.com have done all the research for you.

Type in the plane model that you are flying, it will outline the pros and cons of all the seats. You can then try to request one that will best suit your needs for the flight. Optimally, seats that recline fully or the pods in first class and business class are the best for your back.

As a general rule, requesting an aisle seat or exit row means more leg room and avoiding seats near the toilets where people queue will prevent being bumped into. The last row of chairs in an aircraft generally don’t recline.

Heat and Ice Packs.
It is possible to purchase heat and ice packs that can be activated without the use of a microwave.

Consider purchasing a small quantity of these to provide symptomatic relief of any back or neck pain. Be sure not to burn yourself. It is recommended to place a piece of cloth or clothing between you and the heat/ice pack. Also take note of the liquid content in the heat or ice pack. Make sure the volume does not exceed that of airline allowances.

Medication
Speak to your pharmacist or GP regarding appropriate medication that might assist you if your back becomes irritated during the flight.

In the event that you do aggravate your back and neck during the flight, it is useful to have pre researched an appropriate health care practitioner that you could visit conveniently.

This not only cuts out a lot of hassle that wastes time in your trip but also gives you some piece of mind.

If you are super organised, requesting a letter from your current health care practitioner describing your back pain complaint and current management will help the new practitioner to get a handle more quickly on your presenting complaint.

Dr. Rebecca Brugman (Osteopath)

Travel Tips Hawaii

Getting to Hawaii
Honolulu International Airport (HNL) on Oahu is Hawaii’s major airport, serving as the entry point for most of Hawaii’s visitors. All major domestic carriers and many international carriers serve Oahu, so you can get here from just about anywhere.

There are also direct flights from the US mainland to Maui, Kauai, and Hawaii’s Big Island, but for the most part, you may need to connect through Oahu to get to the neighbouring islands including Lanai and Molokai.There are daily ferry services from Lahaina Harbor in Maui to both Manele Bay in Lanai and Kaunakakai Harbor in Molokai.

Flight times from Honolulu International Airport (HNL), Oahu to:
Lihue Airport (LIH), Kauai: 30 minutes
Kahului Airport (OGG), Maui: 30 minutes
Kapalua-West Maui Airport (JHM), Maui: 30 minutes
Molokai Airport (MKK), Molokai: 20 minutes
Lanai Airport (LNY), Lanai: 25 minutes
Hilo International Airport (ITO), Hawaii’s Big Island: 50 minutes
Kona International Airport (KOA), Hawaii’s Big Island: 45 minutes

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Staying in Hawaii
Finding accommodation is easy in Hawaii. Choose from historic hotels, luxury resorts, charming holiday rentals, bed and breakfasts, hostels and rental condos (apartments).

Any time of the year is a good time to visit Hawaii. Summer, between April and November, is warmer and drier (average temperature is 24˚-31˚ C) while winter, between December and March, is a bit cooler (20˚-27˚ C). Trade winds keep things comfortable year-round.

Travelling in Hawaii
To really experience all that Hawaii offers, you should consider renting a car. Reserve your rental vehicles in advance because quantities can be limited on some islands. Many visitors also enjoy taking bus tours to conveniently explore the Islands. Shuttles, taxis and public transport are available on most islands.

Hawaii’s Environment
The natural beauty of Hawaii’s fragile environment comes from its geographical isolation from other ecosystems. Bringing plants, produce or animals can introduce pests and non-endemic species that could be destructive to Hawaii’s environment.

The Department of Agriculture enforces strict rules regarding the exportation of uninspected plants and animals and requires a declaration form for each person arriving in Hawaii. When departing, your luggage must pass a pre-flight screening for uninspected fruits and plants. You are welcome to take inspected fresh flowers and fruits home. Items purchased at the airport or mailed home from local vendors are inspected for you.

Useful Phone Numbers and Links
The area code for the state of Hawaii is (808)
Hawaii Visitors and Convention Bureau: (808) 923-1811
Marriage License and Civil Unions: (808) 586-4545
Honolulu International Airport Visitor Information: (808) 836-6413
Agriculture Inspection: (808) 832-0566
Camping Permits (State Parks): (808) 587-0300

Which New York Airport is Best?

There are many convenient New York City Airports for travellers to choose from, making it easier for you to reach your intended destination.

The NYC airport system is the busiest in the United States and second busiest in the world.

The John F. Kennedy International Airport (JFK) is the largest and busiest airport in all of NY with eight different terminals and over 150 gates.

Located in Southern Queens on Long Island, the JFK Airport is 12 miles away from Lower Manhattan.

Placed in the Northern part of Queens on Long Island, is the LaGuardia Airport (LGA) that rests on the waterfront of Flushing Bay and Bowery Bay.

The LaGuardia Airport has increasingly gained popularity due to its close proximity of just eight miles away from Manhattan.

The Newark Liberty International Airport (EWR) is located in both city limits of Elizabeth, NJ and Newark, NJ and is just 15 miles from Midtown Manhattan.

The Newark Airport was the first major airport built in the NY area opening in 1928, and is currently the tenth busiest airport in the United States.

The MacArthur Airport (ISLIP) is the smallest airport of the four and is located on Long Island in Ronkonkoma.

A far 60 mile trip to Manhattan, two million passengers a year use this airport to escape the congested airports such as JFK, Newark Liberty, and LaGuardia.

There are a number of different ways to reach your destination once you have safely landed in a NY airport.

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LaGuardia
Airport in Queens NYC is the smallest of the three major NY airports, though it still services more than 20 million NYC commuters each year.

New York LaGuardia Airport handles mostly domestic flights, and is a major HUB for Delta Airlines and US Airways.

LaGuardia New York Airport features many helpful services for New York City travelers, and is the closest New York airport to Manhattan.

Along with JFK Airport and Newark Liberty Airport,LaGuardia is one of the major NY airports to service the New York Metropolitan area. LaGuardia Airport delays are infrequent, but subject to weather conditions. Scroll below to view our LaGuardia Airport map!

JFK International Airport
Is the busiest airport in New York City, servicing close to 60 million domestic and international travelers each year.

The JFK Airport NYC offers a number of convenient services, including luggage carts, ample NY food service, cheap transportation in NYC, and much more.

Along with LaGuardia Airport and Newark International Airport, John F. Kennedy Airport serves the New York Metropolitan area. JFK Airport delays are not frequent, but influenced by weather conditions.

Newark Liberty International
One of the busiest International airports in the United States, the Newark Liberty International Airport (EWR) is a leader in both International and Domestic travel.

The Newark Airport services more than 35 million passengers per year, and is the International HUB for Continental Airlines.

There are a number of convenient services available at the Newark International Airport, including baggage storage, luggage carts, food courts and more. Along with JFK Airport andLaGuardia, the Newark International Airport services travelers in the NYC area.
Newark Airport delays are infrequent but subject to weather conditions.

Macarthur
The Long Island Islip MacArthur Airport is close to the center of Long Island, and sits just 1.5 miles from the Long Island Rail Road’s Ronkonkoma Station.

Servicing more than 2 million passengers every year, the Long Island MacArthur Airport is one of the best kept secrets in NYC, offering great rates on Southwest Airlines flights.

Avoid the crowds and the chaos of other NYC airports when you book a flight at the small Long Island Airport just outside of Islip, NY.

Delta And KLM Announce Codeshare Partnership

Delta Air Lines (Atlanta) and KLM Royal Dutch Airlines (Amsterdam) will launch a codeshare agreement with India’s Jet Airways (Mumbai) that brings convenient new travel options for customers flying from Europe and the United States via Amsterdam Airport Schiphol to India and beyond.

Delta and KLM announce codeshare partnership with Jet Airways via Amsterdam Airport Schiphol

Delta and KLM announce codeshare partnership with Jet Airways via Amsterdam Airport Schiphol

Effective March 27, 2016 and subject to government approvals, Delta and KLM customers flying from Europe and the United States to Amsterdam’s Schiphol Airport will be able to connect onto Jet Airways’ new daily flights to Delhi and Mumbai, with onward destinations that include Hyderabad, Bengaluru, Chennai, Ahmedabad, Kochi, Goa, Kolkata and Amritsar in India; Dhaka, Bangladesh; Kathmandu, Nepal; and Colombo, Sri Lanka.

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Delta and KLM codeshare on these Jet Airways routes will provide customers with co-ordinated customer service, a single ticket and through-check in of bags to their final destinations. Delta SkyMiles and KLM Flying Blue members will be eligible to earn and redeem frequent flyer miles on codeshare routes operated by Jet.

In addition, Jet Airways will place its code on flights between Amsterdam and 11 destinations in the United States and Canada operated by Delta and KLM.

These include: New York-JFK, Newark, Chicago, Washington D.C., Houston, San Francisco, Los Angeles, Vancouver, Calgary, Montreal and Edmonton.

Jet Airways will also codeshare on KLM-operated flights to 30 European destinations beyond Amsterdam including Madrid, Zurich and Milan.

KLM’s service between Amsterdam and New Delhi also forms part of this agreement.

Delta and KLM offer up to 19 peak-day services to Amsterdam’s Schiphol Airport from 21 destinations in the United States and Canada.

LAX Los Angeles International Airport

Los Angeles International Airport (airport code LAX) is the world’s busiest origin and destination airport.

Origin and destination passengers are those who begin or end their trips at LAX rather than connecting.

LAX is the 5th busiest airport in the world and has nine passenger terminals including the newly renovated Tom Bradley International Terminal.

It is the only airport to have a US Coast Guard Air Station on-site.

Gateway to Southern California, passengers can find all kinds of airport information from various sources such as listening to LAX Air Radio 530, picking up a copy of LAX Magazine, or watching videos on You Tube.

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A multi-billion dollar capital improvement program is underway at LAX, generating nearly 40,000 local jobs.

The program’s centerpiece is the New Tom Bradley International Terminal Project with new gates for latest-generation aircraft; new concourses and seating areas; new retail and food-and-beverage offerings reflecting Los Angeles’ cuisine and culture; and expanded areas for more efficient passenger and checked-luggage security screening, and immigration and customs processing.

There also are several major airfield and facility projects, including a replacement Central Utility Plant, new taxiways and taxi lanes, and multi-million-dollar renovations to other terminals undertaken by both LAWA and the airlines.

In 2010 the Observation Deck at the LAX Theme Building (designed by Disney) reopened after being closed since 9/11. Fully renovated, the deck is open Saturdays and Sundays from 8 a.m. to 5 p.m. and is free to the public including free telescopes (parking fees apply).

Air Traffic Control
The 277-foot-tall air traffic control tower is uniquely designed to service LAX’s four parallel runways.

Federal Aviation Administration employees control the air space above LAX and ground controllers handle their duties for each of the four runways.

Flight data and gate-hold positions are operated from the central position of the tower cab.

Before You Travel To Europe

If you or a friend are planning to travel to Europe this summer, I’m pretty sure you’ll appreciate any advice to help make your travels go smoother and safer.

Europe is one of the busiest places for tourists over the summer months, so hopefully you’ll find these tips helpful.

Here are some things to know before you travel to Europe:

Passports
Make Sure You Have A Valid Passport
If you’re planning to travel out of the country this summer, now is the time to find your passport and make sure it’s valid. Remember that many countries require that your passport be valid for at least six months (some just three months) after your arrival date before they’ll grant entry to their country. It doesn’t matter if you’re only going for a day; if you don’t have at least six month’s validity, you could, and probably will, be denied entry.

Call Your Credit Card Company
Tell your bank and credit card company before you leave on your trip that you are going out of the country.

Let them know the places you are going and the dates you’ll be away because after all of the credit card hacking, they will put a block on your card(s) immediately and this can put a real damper on your trip. So make a quick call in advance to avoid this hassle..

Always Pay in Local Currency
One of the biggest scams I find major stores committing overseas is after they swipe my credit card and it registers as U.S., they try and make it sound like they are helping me save money when they say, “Oh, would you like to pay in U.S. dollars or euros/pounds (or whatever their local currency is).

Paying in U.S. dollars would seem to be the more convenient option, but in reality, it’s not. In fact, it’s a total rip-off, since the stores that do this charge a higher exchange fee than your bank back home does. So, remember to always pay in the local currency of the country you’re in!

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Avoid ATM Fees
Before leaving the country, it’s always smart to check with your bank to see what ATM fees to expect. “When you use a foreign ATM, you could be charged a variety of fees, including non-bank ATM usage fees, ATM operator access fees, and international transaction fees for conversion to U.S. dollars.”

That quote is directly from Bank of America, which goes on to tell its customers, “one way to limit such fees is to use your Bank of America ATM or debit card at one of our international partner ATMs.

This enables you to avoid the Non-Bank of America ATM $5 usage fee for each withdrawal, transfer or balance, as well as the ATM operator access fee.” Here’s a list of Bank of America’s partners. To find your bank, just search their name and international ATM partners.

Download Apps like Google Maps & Google Translate
These days, you rarely have to worry about not being able to communicate overseas.

People always think I speak multiple languages because I travel so often and don’t have a difficult time doing it. Sadly, I only speak English and I’m not even very good at that.

However, I’ve noticed that more and more people are speaking English in the past 10 years (especially the younger generation).

During all my travels, I only once ran into a problem not speaking the local language and that was in China. But since then, there’s been a whole slew of technological innovation, including the Google Translate app. It’s free to download and can translate over 90 languages, from Afrikaans to Zulu.

Check Your Phone Plan
Before you start using all of your apps, make sure your cell provider won’t bankrupt you. Before leaving on your trip, call your provider and ask them if you are covered for the countries you are traveling to.

If not, either turn your phone off or put it in airplane mode and just use WiFi. If you have T-Mobile, chances are you will be able to get free data and inexpensive phone calls ($0.20 a minute). If you are cruising, follow this advice.

Get an Adaptor + Power Strip
Instead of buying multiple individual plug adaptors, with a power strip, you can just buy one (or if you travel a lot, then buy one multi-country adaptor like this one).

That way, you can plug multiple cords in and just use one outlet. And that’s key, since a lot of hotel rooms and cabins on cruises only have one or two outlets. Train Validate Ticket11. Validate Your Bus and Train Tickets in Europe.

Attach A SmartTag!
Be sure to attach one of our Tags to your luggage this could save you from a very disappointing experience.

Atlanta Airport Welcome 100 million Passengers

Artsfield-Jackson Atlanta International Airport has become the first in the world to receive 100 million passengers in a single year.

The airport said it passed that threshold on Sunday with the arrival of Delta Air Lines Flight #1256 from Gulfport, Miss. Officials calculated the milestone using an algorithm that factored in the actual passenger count for January through November as well as projected passenger numbers this month.

The flight was greeted in Atlanta by a water cannon salute provided by Atlanta Fire and Rescue, as well as by guests and dignitaries, including Atlanta Mayor Kasim Reed.

“Today we are making aviation history,” he told the crowd, according to a press release issued by the airport.
Also as part of the festivities, the airport designated Delta 1256 passenger Larry Kendrick as the 100 millionth passenger.

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The industrial construction worker, who was laying over in Atlanta en route to a job in Iowa, was given a 2015 Nissan Altima and two roundtrip Delta One first-class tickets to anywhere in the world.

Hartsfield-Jackson has seen a 5% increase in passengers this year, higher than the 2% jump that was forecasted when the year began.

Delta, which is based in Atlanta and is by far that airport’s biggest tenant, also put out a triumphant statement upon the occasion.

“As Delta has grown into a global player, so has Hartsfield-Jackson. It’s the world’s busiest airport by passenger volume,” the airline said.

Beijing Capital International Airport was the world’s second-busiest airport in 2014, receiving 86 million passengers, according to Airports Council International.

Did you know:
It was here at Atlanta Airport that SuperSmartTag was born!
SuperSmartTag founder Gordon Francis Jovic while waiting 3 hours for a connection flight to Miami observed all the carry-on luggage and realised most travellers don’t actually have any form of protection against loss.

Having lost luggage himself on several occasions he started to think and then came up with the idea.

All the rest is history.

Experienced travellers forget things too

Preparing for an international trip?

Are you still making lists of what not to forget?
To make your next trip, easier, here is a last minute list.

1. Call your credit card company to add a “Travel Alert” to your account. So when the bank sees ATM debits and credit card charges from overseas they’ll accept them. Ask what your daily limit is for ATM withdrawals.

2. Call your cell phone carrier and add the International Plan. The charge can be pro-rated, so make a note to call and cancel it as soon as you get home. Most importantly, ask how much each minute will cost if you call from your destination to the USA.

How much will text messages cost? If you plan to use SKYPE then turn off the phone (use Airplane Mode), or you’ll be charged minutes for every phone message and text sent to you.

Note: Travel to Canada is like traveling overseas: it is long distance to call from Canada to the USA and beware you may find surcharges on your credit card for “foreign currency exchanges.”

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Money

3. Go to the bank and get lots of crisp, clean $1 bills to use for tips and shopping (when the vendor doesn’t have change). Take a couple hundred dollars in US currency, keep in your money belt or lock in your suitcase.

Documents

4. Make copies of your passport and hide it in your luggage and leave copies of your credit cards with someone at home in case they are lost or stolen.

5. Make a list of medications that you currently take. Write both the product name and the pharmaceutical name of the drug – in some countries your medicine may have a different name.

Print out this document to stash in your luggage and also send a copy to your smartphone.

If you have a medical emergency, doctors will need to know exactly what medication you are taking.

Check this handy list of last minute items we so often forget:

cell phone, camera, laptop charger cords, night gown, toothpaste, washcloth (many hotels overseas do not provide them), large safety pin or clothespin to fully close hotel curtains, that, annoyingly, do not quite close in the middle.

A rubber door stopper for added security in hotel rooms, duct tape for all sorts of repairs to broken or torn backpacks, purses, sandals, sunglasses or luggage, empty sandwich bags, a power strip to plug in several electronic devices when there aren’t enough, conveniently located, electrical outlets in a room.

Travel Tips For International Flights

International flights are often long affairs and generally involve one or two layovers. During these long flights, which can reach over 16 hours when traveling from North America to China or Australia, it is important to take care of your health and safety. With preparation, you can arrive at your international destination healthy, well-rested and ready to take on a new country.

Protect Your Health
In the days before an international trip, it can be tempting to stay up late taking care of last-minute packing and other travel details. Losing sleep can weaken your immune system, which means that you will be more susceptible to the germs of other passengers on your flight. If possible, stick to your normal sleep schedule to stay healthy. To protect your immune system further, Reader’s Digest recommends, that you use doses of echinacea or vitamin C.

Prepare for Jet Lag on Night Flights
Many international flights involve flying overnight and changing one or more time zones, which can confuse your body and cause trouble with sleep schedules. To prepare your body for a change in time, arrive to your international flight ready to sleep. Bring a sleeping mask, socks and earplugs. Consider taking a mild sedative or an over-the-counter sleep aid, which will help you get to sleep in an unfamiliar environment. Even a few hours of sleep will help you stay awake upon reaching your destination and will enable you to adjust your schedule to the new time zone.

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While dressing up might win you better treatment and upgrades in airports, formal clothing is not often conducive to a comfortable flight. For long international trips, consider packing a set of comfortable sweats to wear during the flight; change back into your original clothing before landing.

Stay Hydrated
One of the most common problems on long-haul international flights is dehydration, which can lead to a dry throat and exhaustion. Don’t count on the small cups of water handed out by flight attendants to keep you hydrated — instead, buy one or two large bottles of water after you go through the security checkpoint and sip throughout the flight. According to the Family Doctor website, you should stay away from caffeine and alcohol, which can lead to dehydration.

Pack Light
On an international flight, you will likely have at least one checked bag. To ease your time in the airport and on the plane, bring only one small carry-on that will fit beneath the seat in front of you. That way, you will be able to easily access items during the flight and will not have to deal with the overhead bins before takeoff and after landing.

Exercise
On flights lasting more than six hours, your legs can start to cramp and your body reacts poorly to sitting in the same position. Reader’s Digest advises that you take every convenient opportunity to get up, walk the aisles, and stretch your muscles. Do simple stretches of your calves and torso; you can also stretch your arms and twist your body while sitting. To prevent stiffness, perform calf raises, foot circles, neck rolls and heel raises occasionally during the flight.

Keep Documents Handy
Keep your passport and a pen in the bag you put beneath the seat in front of you so that when the flight attendant hands out the immigration and customs form for your destination country, you will not need to get up to dig through the overhead bins.

Courtesy of USA Today

Fiji Airways expands to San Francisco

Fiji Airways will add seasonal nonstop service between San Francisco and Fiji, the carrier announced Tuesday.

San Francisco will become the airline’s third U.S. destination, joining Los Angeles and Honolulu.

The San Francisco service will launch June 16, with Fiji Airways operating two flights a week through Aug. 14. The service will resume again Dec. 15 and continue through Jan. 15, 2017.

Fiji Airways will fly one round-trip flight each Thursday and Sunday during its seasonal schedules.

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The airline will use Airbus A330-200 aircraft for the route.

“This new service is in line with our network expansion targets and gives us further reach into North America,” Fiji Airways CEO Andre Viljoen says in a statement.

“The seasonal flying takes into account common vacation trends out of the United States,” Viljoen adds. “Along with the Fijian community, the Samoan and Tongan communities living in San Francisco are also big winners with this direct service.

It will offer them a convenient one-stop flight back to their homeland to see family and friends.”

Fiji Airways’ San Francisco-Fiji flights are timed “to provide easy connectivity within Fiji, to Australia, New Zealand, and the South Pacific Island nations.”

Preparing For Your Flight – Handy Tips

1. Identify all of the liquids, aerosols and gels you plan on taking on your travels.

Look carefully through your luggage and identify items you think could be a liquid, aerosol or gel. Pay particular attention to toiletries and cosmetics.

2. Identify all of the liquids, aerosols and gels that you NEED for your flight.

Separate any items that you believe you NEED to carry with you on the flight. The most common items people wish to carry are deodorant, moisturiser and lip balm.

3. 100ml or less? You can carry it on board.

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Review the items you plan on carrying with you on the flight.
Are they 100ml or less? If so, then you can pack them into one transparent, re-sealable plastic bag of no more than 20cm x 20cm.

Your plastic bag will need to seal easily.

Generally, you should be able to fit a maximum of five 100ml items into a 20cm x 20cm bag before it becomes difficult to seal.

4. Packing your bags.

Items not essential for your flight, and any items more than 100ml, will need to be packed into your check-in luggage.

Even if you believe an item is very important, it should still be packed into your check-in luggage if it is over 100ml.

Any items greater than 100ml, (even if partially filled) that are not checked-in will have to be surrendered at the security screening point and will be destroyed.

If you wish to take a personal water bottle or canister with you during your flight, arrive at the airport with it empty – filling it with water AFTER security screening.

Airlines Efforts to Help Avoid Lost Luggage

No matter how prepared you are, your bags may still end up in the land of lost luggage.

The airlines do have your back (in this situation), as they should if you are paying a fee for the privilege of checking a bag.

Alaska Airlines introduced a program that offers passengers a $20 discount on future flights or 2,000 frequent flyer miles if your bag does not arrive at the carousel within 20 minutes of the plane being parked at the gate.

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This program is great as it shows the airline taking accountability for the service they provide. Nothing says you are sorry like some free miles or a $20 discount toward future flights.

In a world with almost infinite ancillary fees, it would be nice to see more consumer-friendly services like this. Nobody likes being required to pay $20 (or more) to check luggage, but if airlines are held responsible for providing said service then it seems fair for them to offer travellers the same compensation in return if a problem arises.

Ultimately, if you do have a SuperSmartTag attached to your bag your chances of getting it back quickly is much higher!

KLM Employs Sherlock The Dog

KLM employs Sherlock the dog detective to find owners of forgotten items left on planes… by tracking their scent!

KLM Lost and Found at Amsterdam airport just got a whole lot cuter, with the introduction of an investigative beagle.

Airline KLM has employed a cute, uniform-wearing dog to help reunite passengers with lost items that they leave behind on planes.

The pooch – appropriately named Sherlock – uses its tracking skills to smell the lost item then dash through Amsterdam Schipol Airport to find the appropriate owner.

The energetic beagle can be seen bounding through the airport with mobiles and headphones tucked in his pouch and even carrying stuffed toys back to their rightful owners.

A video released by the airline shows how Sherlock is doted on by staff.

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Sandra List, a member of KLM’s Team Lost & Found said: ‘I think he is a real asset to the company

‘Our main goal is to return lost items to owners as fast as possible. I really love that we’re getting some help with that.’

But rescuing abandoned items from planes is a tough job and Sherlock certainly needed some training.

His handler Dirk van Driel, explained: ‘We train for muscle strength endurance and of course socialisation.

‘When you see the reactions of the passengers that really is amazing.’

Sherlock has become something of a star at the airport, with grateful customers posing for selfies with him and staff showing him with attention.

One woman who works on KLM’s check-in desk said: ‘He drops by regularly but I have to admit I do spoil him a bit.’

Alaska Airlines Loses it’s CEO’s Luggage

Not even airline executives are safe from losing their baggage.

Last week, Alaska Airlines president and CEO, Brad Tilden, got on stage at an airline gathering in Washington, D.C. and according to a report in the LA Times, told the audience that his checked bag had been misplaced during the flight and was delivered to him a day late.

It’s happened before, too. The airline exec said the last time his airline misplaced his bag was 25 years ago.

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Alaska Airlines CEO Brad Tilden

Reached for comment, Alaska Airlines spokeswoman Bobbie Egan said, “Brad often will often check his carry-on bag on busy flights to make room for customers to stow their bags in the overhead bins.

While very rare since we implemented our baggage service guarantee, there are times when we misplace a bag and this was one of those times.”

FREE Worldwide Shipping!

Due to the rapid increased number of online sales through 2015 SuperSmartTag is pleased to introduce free Worldwide shipping across the entire SuperSmartTag product range.

Customers are guaranteed to receive their orders within 3-21 days depending on their geographic location from the day of placing their order at no extra charge.

SuperSmartTag CEO Mr. Jovic said with the high volume of global sales, we are now in a position, to offer our customers an even more attractive buying experience by providing free shipping.

Customers across Australia can of course additionally pay for next day delivery while International customers can optionally choose delivery via an International courier including tracking at a higher rate.

Courier delivery guarantee delivery anywhere in the World within 2-4 days.

Mr. Jovic said that in the near future the company plans on shipping products from sub-depots in the United States and Europe which will of course tremendously speed up delivery times for our U.S and European customers.

STANDARD DELIVERY TIMES ON AVERAGE TODAY:

Australia 2-3 days.
United States West Coast 5-7 days
United States East Coast 7-14 days
Asia Pacific 5-10 days
Europe 5-14 days
Africa 7-14 days
South America 7-14 days

 

Qantas CEO Registers SuperSmartTag

There are already a number of celebrities from actors to sports stars using SuperSmartTag.

We were pleasantly surprised when Alan Joyce, CEO of Qantas Airlines recently registered one of our SuperSmart luggage tags.

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Alan Joyce QANTAS CEO Registers a SuperSmartTag

SuperSmartTag continues to attract some VIP travellers around the World.

If you are part of a large organisation and would like to consider using our corporate luggage tags for your company please visit our Corporate Branding page for more information.

 

Air New Zealand Band a World’s First

Air New Zealand has introduced a world first for children flying unaccompanied, giving parents and guardians the opportunity to follow the steps in their journey.
Children travelling alone on Air New Zealand services will now receive an Airband at check-in as part of the service.

The wristband is embedded with a chip which is scanned at key stages of the journey to trigger text notifications to up to five nominated contacts.

Air New Zealand General Manager Customer Experience Carrie Hurihanganui says Airband is a great example of the airline investing in technology to enhance the customer experience.

“We know that having your child travel on their own can be a nervous time for both children and their guardians.

“While our staff have always taken great care of children travelling solo, we identified that there was an opportunity to enhance the experience for kids while at the same time giving caregivers further peace of mind and visibility of their journey.

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“We believe this is the first time this type of technology has been used by an airline anywhere in the world for the purpose of providing caregivers greater peace of mind when their child is travelling alone.

“We have been trialling it across our network over recent months and the feedback from parents and guardians has been very positive with many welcoming the additional reassurance of knowing where in the journey their child is.”

Air New Zealand is the only carrier in New Zealand offering a service for children travelling alone.

The airline’s new service applies to all children aged between five and 11 who’re travelling alone – but those aged up to 16 years can choose to opt in.

The new service is being offered on a complimentary basis through until 3 February 2016.

Bookings made from this date will incur a fee of $15 per child for each one way domestic journey, or $40 per child for each one-way international journey applies.

Expansion Plans Gatwick

The busiest six months in Gatwick’s history has prompted the airport to call for renewed consideration of its thwarted expansion plans.

Its chief executive, Stewart Wingate, said Britain’s second largest airport had passed the 40 million passengers mark – on a rolling annual basis – almost a decade earlier than forecasts by the Airports Commission, which has chosen Heathrow as the recommended site for a new runway. Wingate said the verdict was a “significant error” and represented “shoddy work” by the commission.

The government is expected to announce in December whether it will endorse expanding Heathrow. But Gatwick has been meeting the Department for Transport to press its argument that the report is flawed, taking issue with its assessment of economic benefits and pollution risks. Wingate said the airport had not ruled out a legal challenge should the government back Heathrow.

The Gatwick boss said: “The more we pore over the … recommendation and the evidence, the more we think it should be in favour of Gatwick. Even our sternest critics recognise that the environmental impact associated with a second runway at Gatwick are of a different order of magnitude than a third runway at Heathrow.”

Wingate warned: “Any decision in favour of Heathrow is a decision for further delay. They’ve had government backing three times and they’ve failed. We’ve seen this movie too many times. The country now has a different alternative.”

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He said that for David Cameron to back a third runway would be “worse than a U-turn”, adding: “Clearly he said ‘no ifs no buts, no third runway’. But this would be even worse than what he rejected in 2009, given the work on the M25, the number of flights over London and the environmental impact.”

Gatwick’s chief financial officer, Nick Dunn, said the commission had not properly assessed the economic benefits. “The government has got a well-established methodology and that would show expanding Gatwick has a bigger net present value than expanding Heathrow,” he said.

Wingate said the airport had told the commission it was “systematically underestimating the growth in traffic that was actually occurring, not even a forecast. That’s shoddy work.”

The airport announced a half-yearly profit before tax of £135.2m, with revenues up 5.2% to £411.8m. In the last six months, 23.5 million passengers flew via Gatwick, over one million more than the same period in 2014. Bigger and fuller planes contributed to the growth, but the airport also saw a growth in daily flights, with up to 935 takeoffs and landings on the busiest days.

Singapore Air Show Returns in 2016

Singapore Air Show is Asia’s largest and one of the most important aerospace and defence exhibitions in the world.

A truly global exhibition where the latest state-of-the-art systems and equipment, together with their related technologies and developments, are displayed by top aerospace companies around the world.

The event the Singapore Airshow Aviation Leadership Summit, which attracts an unprecedented network of international senior commercial & government delegations. The other two strategic conferences that will be held during the week of the show are the A*STAR Aerospace Technology Leadership Forum and the Singapore Aerospace Technology and Engineering Conference.

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In 2016, the event will also be featuring three special zones within the exhibition site namely the Aerospace Emerging Technologies Zone, the Business Aviation Zone and the Training & Simulation Zon.

This event is supported under International Marketing Activities Programme (iMAP). For more details of the event, please contact the organiser.

10 Things Not to Do at Airport Security Lost Baggage

If the airline loses your bags, make sure you get a written claim for damages.

This may require a different form than the original “missing luggage” form.

This can be done at the airport or by mail. The maximum an airline pays on lost bags and their contents is currently limited to $3,400 per passenger on domestic U.S. flights, and a varying rate per passenger for checked baggage on international flights based on the Warsaw Convention or the Montreal Convention.

In the United States, if you paid a checked baggage fee for your lost bag, the airline must refund your fee.

Check your carrier’s website for specifics. You may need to produce receipts to prove the value of items you had in your suitcase.

If you have them, include copies in any documentation you send to the airline. (Keep in mind that you will be reimbursed for the depreciated value of your items — so the airline won’t give you the full $1,000 you paid for that suit you purchased two years ago.)

You can purchase “excess valuation” protection if your checked baggage is worth more than these limits (but before doing so, make sure the items aren’t already covered by your homeowner’s or travel insurance policy).

Some credit card companies and travel agencies also offer optional or automatic supplemental baggage coverage.

The airlines typically have a long list of items for which they will not be held responsible; these include jewelry, money, heirlooms and other valuables.

These sorts of items should always be left at home or packed in your carry-on bag.

 

Common Travel Disasters and How to Prevent Them

STOLEN BAGS

Head directly to the baggage carousel when you get off your flight to minimize the potential time for your bag to be stolen.

Many airlines scan bags when they’re loaded into the baggage claim area and keep records, especially at larger airports.

If your bag goes missing after you’ve left the baggage claim area, your claim is no longer with the airline, but with the police.

Your homeowner’s insurance may cover a stolen suitcase; if it doesn’t, consider purchasing travel insurance.

DAMAGED BAGGAGE

Once you’ve gotten your bags off the carousel, immediately check them for damage or other signs of tampering or mishandling.

Report any damage before leaving the airport; airline customer service will often want to inspect the bag. Keep in mind that most airlines won’t cover minor wear and tear.

You will most likely need to produce a receipt for any repairs, or be required to use airline-sanctioned luggage repair vendors. Ask the baggage claim attendant for specific information.

You don’t want to find out that you have paid for a repair that isn’t covered.

COMMON CAUSE FOR LOST LUGGAGE

The most common causes of lost and delayed bags are late check-ins and tight connections.

Avoid both when you can. Pack all valuables in your carry-on bags. Cameras, computers, medication, wallets, heirlooms, jewelry, passports, as well as confirmation numbers, itineraries, contact information and other documents necessary to your travel should never be in your checked baggage.

ITEMIZE

It sounds tedious, but when an airline asks what was in your bag, you don’t want to forget anything of value.

If you make a packing list before you travel, hang on to it — this is an easy way to remember everything you put into your bags.

Make sure the person who checks your baggage attaches the correct destination ticket to every bag, and get a claim ticket for each.

Pack a change of clothes in your carry-on bag so that you’ll have something to wear if your checked bag is delayed.

If you’re traveling with a partner, consider spreading each person’s clothes between your checked bags; this way if one of the bags is lost, you’ll each still have some of your belongings.

Travel insurance is the best guarantee that you’ll recoup any losses.

Consider using a baggage tagging service such as SuperSmartTag our tags offer a unique serial number that can be linked to the suitcase owner via an online database.

Lost and Found will contact you as soon as your lost item is found.

VIRGIN ATLANTIC LAUNCHES ORLANDO-BELFAST SERVICE

Delta’s joint venture partner Virgin Atlantic Airways is expanded outside its London hub today with the launch of a new summer service between Orlando and Belfast, Ireland.

The weekly flight between the Sunshine State and Northern Ireland will run for four weeks this summer and resume June 2016.

Orlando is a key leisure destination for U.K. travellers during the holidays, and this flight complements Virgin Atlantic’s year-round services to London-Gatwick and Manchester.

Virgin Atlantic also operates a seasonal nonstop flight to Glasgow, Scotland, improving regional connectivity within the U.K.

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“We’re extremely excited to be operating our first flights from Belfast and we’ve received a warm welcome from the people of Northern Ireland,” said Joe Thompson, Senior Vice President of Network and Alliances at Virgin Atlantic.

“We want to offer customers from all over the UK access to our popular leisure destinations during peak travel periods.”

To mark the launch of the inaugural flight today, customers will be treated to a special home-from-home service with an all-Northern Irish crew looking after them onboard.

“Adding a third regional departure point and a fourth route to Orlando strengthens our joint venture network outside London and also improves the convenience of travelling across the trans-Atlantic,” said Perry Cantarutti, Delta’s Senior Vice President – Europe, Middle East and Africa.

Virgin Atlantic also launched nonstop services between Detroit and London-Heathrow this month, supplementing Delta’s daily operation.

The Delta-Virgin Atlantic partnership will offer up to 39 daily flights between the U.S. and U.K. this summer.

AMERICAN AND QANTAS ADD NEW FLIGHTS BETWEEN THE U.S. AND AUSTRALIA 

FORT WORTH, Texas – American Airlines and Qantas Airways plan to significantly expand their joint business by adding new service between the U.S. and Australia.

New routes between Los Angeles International Airport (LAX) and Sydney Airport (SYD), operated by American Airlines, and between San Francisco International Airport (SFO) and SYD, operated by Qantas, will provide customers with expanded options when traveling between the two regions.

Through this enhanced alliance, American will begin operating a daily, nonstop flight between LAX and SYD on Dec. 17, 2015, further strengthening its global network and its world-class LAX hub.

Beginning Dec. 20, 2015 Qantas will begin operating service between SYD and SFO, expanding the airlines’ joint network to another key market for business and leisure customers. Services will initially operate on peak days and ramp up to six times per week in January 2016.

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Pending regulatory approvals, this expansion represents the natural evolution of the collaboration between American and Qantas, with revenue-sharing and other agreements that provide the airlines with a platform for closer commercial ties and an even more seamless customer experience on routes between North America and Australia/New Zealand.

The closer and more integrated relationship also provides opportunities for future growth into trans-Pacific markets not currently served by either airline, such as New Zealand.

“Qantas has been a fantastic partner through oneworld and our joint business relationship, and strengthening those ties has provided us with a solid foundation to introduce American-operated flights into the Australian region,” said Doug Parker, chairman and CEO of American Airlines.

“Our customers have asked us to expand to important business destinations across the Pacific, and flying our flagship aircraft, the Boeing 777-300ER, to Sydney will provide another world-class travel experience from our key gateway at LAX.”